Effective Date: August 26, 2025
At Bangkok.Apartments (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://bangkok.apartments (the “Website”) and related services.
This Policy is prepared in accordance with the Thailand Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
1. Who We Are
Bangkok.Apartments is an online platform that connects users with property listings in Bangkok. We act as a data controller when collecting and processing your personal data through the Website.
2. What Personal Data We Collect
We may collect the following types of information when you use our Website:
Contact Information: Name, email address, phone number, and any details you submit through inquiry forms.
Account Information (if applicable): Login credentials, saved property preferences.
Property Information (for listers): Details of property listings, including address and photos you upload.
Usage Data: IP address, browser type, device information, and Website interactions.
Communication Records: Messages or correspondence sent to us or property listers.
3. How We Use Your Data
We use your personal data for the following purposes:
To provide, operate, and maintain the Website.
To facilitate communication between users, agents, and property owners.
To respond to inquiries and provide customer support.
To send service updates, marketing communications, and promotional offers (with your consent).
To analyze Website performance and improve our services.
To comply with applicable legal and regulatory obligations.
4. Legal Basis for Processing
Under the PDPA, we rely on the following legal bases to process your data:
Consent: For sending newsletters, marketing offers, or where required.
Contractual Necessity: To provide property listing and inquiry services.
Legitimate Interests: To improve our Website, prevent fraud, and ensure security.
Legal Obligation: To comply with regulatory or law enforcement requirements.
5. Data Sharing & Disclosure
We may share your personal data with:
Property Owners/Agents: To facilitate inquiries and transactions.
Service Providers: Such as hosting, analytics, and email services.
Affiliates/Partners: Where relevant to your property search.
Legal Authorities: Where disclosure is required by law or to protect our rights.
We do not sell your personal data to third parties.
6. International Data Transfers
If we transfer your personal data outside Thailand, we ensure that such transfers comply with PDPA requirements and that adequate safeguards are in place.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Once no longer needed, data will be securely deleted or anonymized.
8. Your Rights Under the PDPA
You have the following rights regarding your personal data:
Access: Request a copy of your data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data.
Restriction: Request restriction of data processing.
Objection: Object to data processing (e.g., for marketing).
Portability: Request transfer of your data to another controller.
Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at the details below.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
10. Children’s Privacy
Our Website is not directed to individuals under the age of 18, and we do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your data rights, please contact us.